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Responsible Gambling

Gambling is entertainment. When it stops being fun, there is help available — free, confidential, and available 24 hours a day.

Canadian gambling helplines

All services below are free, confidential and available 24 hours a day, 7 days a week.

ConnexOntario (Ontario)
1-866-531-2600
Free, confidential support for gambling, mental health and addiction. Available 24/7. Also available via chat at connexontario.ca
Responsible Gambling Council
responsiblegambling.org
Canada-wide resources for problem gambling, including self-assessment tools, treatment locator and self-exclusion guides for all provinces.
Gamblers Anonymous Canada
gamblersanonymous.org
Free peer support meetings across Canada. In-person and online meetings available. No registration required.
Problem Gambling Helpline (BC)
1-888-795-6111
British Columbia dedicated gambling helpline. Available 24/7. Also serves as a referral service to treatment programs across BC.

Self-exclusion — how to stop yourself from gambling

Self-exclusion is the most effective tool for players who want to stop gambling. It blocks you from accessing casino accounts and, in some jurisdictions, prevents you from entering land-based casinos.

Ontario — BetBlocker and iGO self-exclusion

Ontario's iGaming Ontario operates a province-wide self-exclusion program. You can self-exclude from all 49+ iGO-licensed online casinos simultaneously at igamingontario.ca. The exclusion can be set for 30 days up to permanent.

Other provinces — BCLC and provincial programs

British Columbia: Self-exclude through PlayNow.com or at any BCLC facility. Quebec: EspaceJeux self-exclusion covers provincial platforms. Alberta: PlayAlberta.ca includes self-exclusion tools.

Offshore casinos — individual self-exclusion

For casinos operating outside the Canadian regulated framework (such as offshore-licensed sites), you must self-exclude at each casino individually. Contact customer support, request account closure and ask for permanent exclusion. Reputable casinos honour these requests promptly.

Tools to control your gambling

Deposit limits
Set daily, weekly or monthly limits on how much you can deposit. Available at all casinos on our list.
Session limits
Limit how long you can play in a single session. The casino prompts you when time is up.
Reality checks
Receive a pop-up during play showing how long you've been playing and how much you've spent.
Take a break
Take a break
Temporarily suspend your account for 24 hours, 7 days or 30 days without permanently closing it.
Self-exclusion
Permanently or temporarily block access to your casino account. Cannot be reversed during the exclusion period.
Loss limits
Cap how much you can lose in a defined time period. The account locks automatically when you reach the limit.

Are you gambling too much? Self-assessment

Answer honestly — do any of these apply to you?

□ Do you gamble with money you can't afford to lose?
□ Do you feel the need to gamble with increasing amounts to get the same excitement?
□ Do you chase your losses — gambling more to try to win back money you've lost?
□ Have you lied to family or friends about how much you gamble?
□ Has gambling caused you financial, relationship or work problems?
□ Do you feel restless or irritable when you try to stop gambling?

If you answered yes to two or more, talking to someone could help. Contact the Responsible Gambling Council — it's free and confidential.

CasinoScout's responsible gambling standards

We only recommend casinos that provide responsible gambling tools including deposit limits, self-exclusion, session limits and links to Canadian support organisations. Any casino that removes or restricts these tools is removed from our recommendations immediately.

We do not target advertising at people who show signs of problem gambling. We do not use language that implies gambling as a way to solve financial problems. We include responsible gambling information prominently on every page of our site.

Our minimum age requirement is 19 in most provinces (18 in Alberta, Manitoba and Quebec). We do not allow access to casino recommendations from jurisdictions where online gambling is illegal.